This product review is going to provide an evaluation of the Sanyo model SR-1000 K massage chair. This is the lowest priced Sanyo model in their product range. We will put this massage recliner through the test of five different categories and rigorously evaluate it. See how the SR-1000 from Sanyo rates.
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 15266
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 15266
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